Capsule CRM
Capsule is a clean, simple CRM popular with small businesses in the UK. It focuses on contact management and sales pipeline without unnecessary complexity.
Rating
4.1/5
Founded
2009
HQ
Manchester, UK
Best For
UK small businesses wanting a simple, affordable CRM
Key Features
What We Like
- +Clean, simple interface
- +Good value for money
- +UK-based company (GDPR-friendly)
- +Integrates well with Xero and other UK tools
- +Free plan available
Worth Knowing
- -Limited marketing features
- -Basic automation compared to larger CRMs
- -Fewer integrations than competitors
- -No built-in phone or live chat
- -Reporting is basic on lower tiers
Get Started with Capsule CRM
Visit Capsule CRMFree to try. Exclusive Ikaroa partner pricing.
Alternatives to Capsule CRM
Other crm tools reviewed by the Ikaroa team
Open Doors
All-in-one CRM, marketing automation, and business management platform. Built for small to medium businesses who want enterprise features without enterprise pricing. Includes CRM, email marketing, SMS, funnels, landing pages, booking, invoicing, automation workflows, reputation management, and more.
HubSpot CRM
HubSpot offers a free CRM with powerful marketing, sales, and service tools. Popular with small to mid-sized businesses for its generous free tier and intuitive interface.
Salesforce
The world's leading CRM platform, Salesforce offers unmatched customisation and scalability. Best suited for larger organisations with complex sales processes and dedicated admin resources.
Pipedrive
A sales-focused CRM built by salespeople, for salespeople. Pipedrive excels at visual pipeline management and is known for its simplicity and ease of use.
Zoho CRM
Part of the broader Zoho ecosystem, Zoho CRM offers excellent value with a comprehensive feature set. Particularly strong for businesses already using other Zoho products.
Freshworks CRM
Freshworks (formerly Freshsales) offers a modern, AI-powered CRM with a clean interface. Part of the Freshworks suite that includes helpdesk and marketing tools.
Frequently Asked Questions
What is Capsule CRM?
Capsule is a clean, simple CRM popular with small businesses in the UK. It focuses on contact management and sales pipeline without unnecessary complexity.
How much does Capsule CRM cost?
Capsule CRM offers several plans to suit different business sizes. Visit their website through our link for the latest pricing and exclusive Ikaroa partner deals.
Is Capsule CRM good for small businesses?
Capsule CRM is best for: UK small businesses wanting a simple, affordable CRM. We rated it 4.1/5 based on features, value, and ease of use.
What are the alternatives to Capsule CRM?
Top alternatives include Open Doors, HubSpot CRM, Salesforce. See our full alternatives comparison for a detailed breakdown.
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