Terms of
Service

By accessing or using ikaroa.com (the "Website"), you agree to be bound by these Terms of Service. If you do not agree, you must not use this Website.

These terms apply to your use of the Website only. If you engage Ikaroa for professional services (design, development, marketing, etc.), those services are governed by our separate Terms and Conditions of Business, which are provided with your project agreement.

For purchases made through ikaroa.shop, separate terms apply. See "Ikaroa Shop" below.

This Website is operated by Ikaroa is a creative agency and technology studio headquartered at Level 41, Emirates Towers, Sheikh Zayed Road, Dubai.

We also operate from offices in Abu Dhabi (World Trade Center), London (9 Noel Street, Soho, W1F 8GH), Los Angeles (9465 Wilshire Blvd, Beverly Hills), and San Francisco (One Market Street, Spear Tower).

You may use this Website for personal, non-commercial purposes to learn about our services, read our content, submit enquiries, and browse our partner recommendations.

You must not: use the Website in any way that is unlawful or fraudulent; attempt to gain unauthorised access to any part of the Website or its systems; use automated tools (bots, scrapers, crawlers) to extract data from the Website without our written permission; reproduce, duplicate, copy, or resell any part of the Website without our express consent; introduce any viruses, trojans, or other malicious code.

We reserve the right to restrict or suspend your access to the Website at any time without notice if we believe you are in breach of these terms.

The content on this Website is provided for general information purposes only. While we make reasonable efforts to keep information accurate and up to date, we do not warrant that the content is complete, accurate, or current.

Product information, pricing, and features displayed on our partner and review pages are based on publicly available information and may change without notice. We recommend verifying details directly with the relevant provider before making purchasing decisions.

Case studies, testimonials, and client references reflect the experiences of specific clients and do not guarantee similar results. Past performance is not indicative of future outcomes.

This Website contains affiliate links to third-party products and services. When you click on these links and make a purchase or sign up, we may receive a commission from the provider at no additional cost to you.

Affiliate relationships do not influence our editorial content. Product reviews, comparisons, and recommendations are based on our honest assessment. We clearly identify partner content and affiliate relationships throughout the site.

We are not responsible for the products, services, or practices of third-party providers. Your relationship with any third-party provider is governed by their own terms and conditions. We encourage you to read their terms before signing up or making a purchase.

Affiliate links redirect through ikaroa.com/go/ which routes to the provider via our tracking partner, PartnerStack.

All content on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, video, data compilations, page layout, underlying code, and software, is the property of Ikaroa or its licensors and is protected by copyright, trademark, and other intellectual property laws.

The Ikaroa name, logo, and brand marks are registered trademarks exclusively licensed by TSN. You may not use our trademarks without our prior written consent.

You may view, download, and print pages from this Website for your own personal use, subject to the restrictions below. You must not modify the paper or digital copies of any materials you have printed or downloaded. You must not use any illustrations, photographs, video, or graphics separately from any accompanying text. Our status as the authors of content on this Website must always be acknowledged.

When you submit an enquiry through our contact forms or live chat, you consent to us processing your personal data as described in our Privacy Policy. We will use the information you provide to respond to your enquiry and, where relevant, to discuss potential project opportunities.

Submitting an enquiry does not create a contractual obligation on either party. Any agreement for professional services will be subject to a separate written agreement between you and Ikaroa.

This Website contains links to third-party websites and services. These links are provided for your convenience and information. We do not endorse, control, or accept responsibility for the content, privacy policies, or practices of any third-party websites.

Your use of third-party websites is at your own risk. We recommend reading the terms and privacy policies of any third-party site you visit.

Third-party services integrated into this Website (including but not limited to Google Analytics, Lead Connector chat, Open Doors CRM, and PartnerStack) are subject to their own terms of service.

To the fullest extent permitted by law, Ikaroa excludes all liability for any loss or damage arising from or in connection with your use of this Website, including but not limited to: indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, data, or business opportunity; errors or omissions in Website content; any reliance placed on information provided on this Website.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

Our total liability to you in respect of all losses arising under or in connection with these terms shall not exceed 100 GBP.

You agree to indemnify and hold harmless Ikaroa, its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Website, your violation of these terms, or your violation of any rights of a third party.

We do not guarantee that the Website will be available at all times or that access will be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of the Website for business or operational reasons.

We will try to give you reasonable notice of any planned suspension or withdrawal where possible.

These terms are governed by and construed in accordance with the laws of the United Arab Emirates as applicable in the Emirate of Dubai. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the Dubai International Financial Centre (DIFC), unless otherwise agreed in writing.

For users based in the United Kingdom, nothing in these terms affects your statutory rights as a consumer under English law.

Purchases made through ikaroa.shop are governed by separate terms and conditions. These cover product sales, returns, refunds, shipping, and consumer rights specific to e-commerce transactions.

The Ikaroa Shop terms are maintained separately and can be reviewed before making any purchase.

We may revise these terms at any time by updating this page. The date of the most recent revision is shown at the top. By continuing to use the Website after changes are posted, you accept the revised terms.

Where changes are material, we will make reasonable efforts to notify you, for example by displaying a notice on the Website.

If you have any questions about these Terms of Service, please get in touch via our contact page or write to us at Level 41, Emirates Towers, Sheikh Zayed Road, Dubai, U.A.E.