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Review 2026

Smartsheet

★★★★4/5
project management

Reviewed by the Ikaroa team | Last updated: March 2026

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Founded

2005

Headquarters

Bellevue, Washington

Our Rating

4/5

Overview

Smartsheet is a spreadsheet-like work management platform used by enterprises for project management, reporting, and workflow automation. Can be adapted for CRM use.

We have been working with Smartsheet across multiple client projects since 2007, and this review reflects our hands-on experience implementing it for businesses of all sizes.

Key Features

✓Sheet Management
✓Gantt Charts
✓Automations
✓Forms
✓Reporting
✓Dashboards
✓Resource Management
✓Document Builder
✓Integrations
✓Mobile App
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Pros & Cons

Pros

  • +Familiar spreadsheet interface
  • +Powerful automation engine
  • +Good for enterprise workflows
  • +Strong reporting and dashboards
  • +WorkApps for custom portals

Cons

  • -Not designed as a CRM
  • -Can be expensive for what it offers
  • -Interface can feel corporate
  • -Steep learning curve for advanced features
  • -Limited CRM-specific functionality
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Who Is Smartsheet Best For?

Enterprises wanting spreadsheet-familiar work management with automation

Alternatives to Smartsheet

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Our Verdict

Smartsheet earns a strong 4/5 in our review. It offers familiar spreadsheet interface. While not designed as a crm, it remains a solid choice for enterprises wanting spreadsheet-familiar work management with automation...

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Smartsheet FAQ

Is Smartsheet worth it in 2026?▼

Smartsheet rates 4/5 in our review. It is best suited for Enterprises wanting spreadsheet-familiar work management with automation. Whether it is worth it depends on your specific needs and budget.

How much does Smartsheet cost?▼

Smartsheet offers several plans to suit different business sizes. Visit their website through our link for the latest pricing.

What are the best alternatives to Smartsheet?▼

Top alternatives to Smartsheet include Monday.com, Asana, ClickUp. Visit our alternatives page for a detailed comparison.

Does Smartsheet offer a free plan?▼

Smartsheet does not currently offer a free plan, but they do provide a free trial.

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